Support & Contact

How to Reach Us

Harry's Entertainment N.V., the operator of harrys.me.uk, can be contacted by email or by post using the details below.

Email: [email protected]

Address: Nieuwe Pareraweg 72, Curaçao

Please use email for general enquiries, as this is the quickest way to reach us. If you write to us by post, please include a return address and, where relevant, the details of your account or enquiry.

Help & Support

Our customer service team handles enquiries in a fair, courteous and consistent manner. The following principles apply to all requests for assistance.

Submitting an enquiry: Please state the subject of your enquiry clearly and provide enough information for us to understand and review it. Where your enquiry concerns your account, please give the details needed to identify it. Do not send your password or full payment card details by email.

Acknowledgement: We aim to confirm receipt of each enquiry and to reply as promptly as is reasonably practicable.

Response times: The time needed to reply depends on the nature and complexity of the enquiry. Matters that require further checks or additional information from you may take longer to resolve. If we need more time, we will tell you.

Handling of complaints: If you are dissatisfied with a service or a decision, please let us know by email and set out the reasons for your complaint. We will review it carefully and respond in writing.

Confidentiality: We treat the information you provide when contacting us with care and use it only to deal with your enquiry, in accordance with our applicable policies.