Responsible Gaming

Our Commitment

Harry's Entertainment N.V. (harrys.me.uk) regards gambling as a form of entertainment that should be enjoyed responsibly and within personal means. It should never be treated as a way to earn money or to solve financial difficulties.

Gambling is intended only for adults. Anyone under the legal gambling age in their country of residence must not gamble, open an account with a gambling operator or attempt to do so. Adults who share a device with minors are encouraged to keep their login details private and to use parental control software to restrict access to gambling websites.

We support informed choices, and we encourage every player to set personal boundaries, to stay aware of the time and money spent, and to seek help at an early stage if gambling stops being enjoyable.

Warning Signs

Gambling can become a problem gradually. The following signs may indicate that a person is losing control over their gambling:

Spending more money or more time on gambling than originally planned.
Chasing losses by placing further bets in an attempt to win back money already lost.
Borrowing money, selling possessions or neglecting bills and other financial obligations in order to gamble.
Feeling restless, irritable or anxious when trying to reduce or stop gambling.
Concealing gambling activity from family and friends, or lying about the amount of time and money spent.
Neglecting work, studies, family or social commitments because of gambling.

If one or more of these signs seem familiar, it is advisable to take a break and to consider the support options described below.

Account Restriction

Players who feel that they need a break from gambling can use self-exclusion. Licensed casinos and betting operators generally allow a player to exclude themselves, either for a chosen period or indefinitely. During the exclusion, the player is not able to gamble with that operator, and exclusion should not be reversed on impulse.

Self-exclusion is also available through national schemes. In the United Kingdom, the national self-exclusion register GAMSTOP (gamstop.co.uk) allows a player to register once and be blocked at all licensed operators at the same time. Registration is free of charge for the player and applies for the period the player selects.

Players who choose self-exclusion are advised to also remove gambling applications from their devices, to consider installing software that blocks gambling websites, and to unsubscribe from marketing messages sent by gambling operators.

Gaming Limits

Licensed casinos make a range of tools available to help players stay in control of their gambling. Players are encouraged to use these tools before problems arise. The tools typically include:

Deposit limits, which cap the amount a player can pay into an account over a day, a week or a month.
Loss limits, which restrict the total amount a player can lose within a chosen period.
Time limits, which restrict the total time a player can spend gambling within a chosen period.
Session limits, which end a gambling session after a set length of time.
Reality checks, which display regular reminders of the time elapsed and the amount spent during a session.

Limits should be set at a level the player can comfortably afford. Operators usually apply a request to lower a limit immediately, whereas a request to raise or remove a limit normally takes effect only after a waiting period.

Getting Help

Anyone who is worried about their own gambling, or about the gambling of a relative or friend, should seek support. Free and confidential advice is available from the following national helpline:

GamCare - National Gambling Helpline 0808 8020 133 (gamcare.org.uk)

Anonymous self-help groups, in which people share their experiences and support one another, are also available in many countries. Speaking with a trusted family member, a friend or a doctor can also be a helpful first step.

Contact Us

Responsible gaming inquiries: [email protected]